FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Most of our products are delivered digitally. You will receive a license key along with download and installation instructions via the email address provided at checkout.
We have DVDs, USB drives, and License Key Card Packs available. [Browse the collection here.]
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What types of licenses are available?
We provide Retail licenses for Windows and Office products, Bind licenses specifically for Office products, and one-year licenses for Antivirus software and Microsoft 365 subscriptions.
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What distinguishes Retail licenses from Bind licenses?
Retail licenses are valid for use on only one device. If the software is removed or the device is formatted, a new license will be needed. In contrast, Bind licenses are linked to your Microsoft account, enabling you to download and activate Office multiple times on a single device.
Why are your prices lower than those of other retailers?
Our lower prices are due to our ability to buy in bulk at wholesale rates and our established partnerships with various suppliers.
Are your licenses legitimate?
Yes, all our licenses are genuine, and our software is downloaded through official Microsoft download links.
How are licenses delivered?
Most of the licenses are sent to you via email immediately after purchase. The email will include your activation license and a download link.
We have DVDs, USB drives, and License Key Card Packs available. [Browse the collection here.]
What if I don’t receive my license within 24 hours?
If you haven’t received your license within 24 hours, please contact us via chat or email for assistance. Physical delivery times may vary depending on the chosen shipping service.
Can I get a fiscal invoice with VAT details?
Yes, you can request a fiscal invoice with VAT details by contacting us directly.
Do you provide physical CDs or USBs?
Of course! You can get DVDs, USB drives, and License Key Card Packs from us. [Check them out here.]
Do the licenses expire?
Licenses do not have an expiration date. However, Retail licenses cannot be reused once the software is uninstalled or the device is formatted. Antivirus and Microsoft 365 subscriptions are valid for one year.
Are the licenses valid for tablets or mobile phones?
Our licenses are not applicable for tablets or mobile phones.